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Questions? Comments? Let your customers get in touch with you by filling out the email form below. Reassure them that someone will get back to them within a certain timeframe

Products can be returned/exchanged within 14 days in their original packaging. If you wish to return purchased products, please contact us, specifying the order date, number, product name, and specific reason by email:   info@monipa.lt

 

The products to be exchanged or returned must meet the following criteria:

- The products have not been used;

- The products have not been damaged;

- Each returned product must be in its original and undamaged packaging;

- The original labels have not been removed from the products;

- Returned products must be complete and retain their original appearance.

 

 The costs of returns/exchanges are borne by the buyer.

For all questions regarding product returns/exchanges, please contact info@monipa.lt

If you are unsure about the size or other features of the product when placing an order, please contact us and we will help you decide.

 

Questions? Send us an email

Contact information

Opening hours

Mon - Fri, 8:30am - 10:30pm,
Saturday, 8:30am - 10:30pm,
Sunday, 8:30am - 10:30pm

FREQUENTLY ASKED QUESTIONS

View all FAQs
All our products come with a hologram sticker and a unique serial number as proof of authenticity. Beware of imitation goods sold on popular shopping sites. If it seems too good to be true, it usually is.
Yes, we have a 30-day return policy. If you're not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please refer to our refund policy for more information on how to initiate a return or exchange.
Yes, we offer international shipping. However, please note that shipping fees and delivery times may vary depending on the destination. We recommend checking our shipping information or contacting our customer support for more details.
You can reach our customer support team by phone at (+1) 9876543214 or by email at info@yourstore.com. We are available to assist you with any questions or concerns you may have.
All Eurus Kids wooden toy products are painstakingly hand-crafted, assembled, and painted with child-friendly non-toxic paints. Naturally, some slight unevenness and roughness can be expected. It is what makes each wooden toy piece unique.

FREE RETURNS

Returns within 30 days receive a full refund.

WORLDWIDE SHIPPING

Ship anywhere, rates available at checkout

24/7 SUPPORT

Call us anytime at 1(900) 777-1234

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